Fontana Medical Center

Fontana Medical Center
Hospital
Centro de atención KP
9961 Sierra Ave
Fontana, CA 92335
1-833-574-2273 (sin costo)

Recursos

Saltar el mapa Map begins Usar mi ubicación
  • Monday through Friday, 7 a.m. to 8:30 p.m.
  • Saturday and Sunday, Closed

Emergency services:
7 days, 24 hours

Departments hours may vary

Appointments/information

  • 1-833-574-2273 (sin costo)

Information

  • 1-866-735-2922 (linea TTY sin costo para personas con problemas de audición o del habla)

Este centro ofrece los siguientes servicios. Nota: El horario de cada servicio puede ser diferente al del centro de atención.

  • Servicios de emergencia está disponible
  • Servicios de atención urgente está disponible
  • Servicios fuera del horario normal no está disponible
  • Servicios de farmacia está disponible
Map ends

Sobre este centro de atención

Wheel chair Accessibility: P, EB, IB, R, E, T

This facility fulfills basic medical equipment accessibility standards.

These accessibility standards also apply to the following buildings: address(s)
17046 Marygold Ave., Fontana, CA 92335 and 9985 Sierra Ave., Fontana, CA 92335


Fontana HSB 24hr Pharmacy - 9961 Sierra Ave
Pharmacy License: PHY 51426
Pharmacy NPI: 1487996195

Fontana Link 2nd FL Pharmacy - 9985 Sierra Ave
Pharmacy License: PHY 39805
Pharmacy NPI: 1821146457

Fontana Surgical Service Pharmacy - 9961 Sierra Ave
Pharmacy License: PHY 36024
Pharmacy NPI: 1649328451

California License Number: 240000159

National Provider Identifier (NPI): 1356496772

As a reminder, masks are required at all Kaiser Permanente facilities.
 
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
 
CCS Approved Hospital
 

Volunteer Services

The mission of the Volunteer Services Department is to provide quality support services to our members, visitors, and staff in the Kaiser Permanente San Bernardino County service area and to our local communities. Our volunteers include men and women 16 years of age and older, and represent the culturally diverse community which forms our customer service area. Many volunteers are Kaiser Permanente members, and all share a strong desire to help and a willingness to serve where they are most needed. Volunteers are selected, placed and trained based on their skills, abilities, and service orientation without regard for race, religion, national origin, color, ethnicity, gender, sexual preference or medical condition. Volunteers between the ages of 16 and 17 years old are asked to provide two letters of recommendation (from non-family members) with their applications. For more information, contact: 

Deborah Osborne
Director of Volunteer Services
Deborah.A.Osborne@kp.org

Fontana – 9961 Sierra Ave, Fontana CA 92316 – Phone 909-302-7180
Ontario – 2295 S Vineyard Ave, Ontario CA 91761 – Phone 909-302-7180

Atención de emergencia y urgente

Emergency Department
Medical Office Building 3

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

7 days
  • open 24 hours

Números de teléfono

Emergency information
  • 909-427-5000
For the hearing/speech impaired (24 hours)
  • 711 ((linea TTY para personas con problemas auditivos o del habla))
Poison control
  • 1-800-222-1222 ((sin costo))
Urgent Care
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Also, see Family Medicine - After-hours clinic and Pediatrics (extended hours for non-urgent walk in clinics)
Por atención de urgencia

Ubicación

9961 Sierra Ave, Medical Office Building 1, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Horario

7 days a week, including holidays
  • 9 a.m. to 9 p.m.

Números de teléfono

After hours advice
  • 1-833-574-2273 ((sin costo))
Information
  • 1-833-574-2273 ((sin costo))
Mostrar menos

Servicios de farmacia

Pharmacy - Fontana HSB 24hr OP
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Ubicación

9961 Sierra Ave, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Horario

7 days a week
  • open 24 hours

Números de teléfono

Mail Order
  • 1-866-206-2983 ((sin costo))
Refill
  • 1-855-434-2155 ((sin costo))
Pharmacy - Fontana Link
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Ubicación

9961 Sierra Ave, Medical Office Buildings 1 and 2, 2nd floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5:30 p.m.

Números de teléfono

Information/refills by phone
  • 1-866-340-6109 ((sin costo))
Mail Order Pharmacy
  • 1-866-206-2983 ((sin costo))
Pharmacy - Fontana Surgical Services - Temp Closed
We're temporarily closing our pharmacy to better serve all of our members across the Kaiser Permanente Fontana service area. Order your prescriptions online by visiting kp.org/pharmacy , sign on to the KP mobile app , or call 1-866-206-2983 (TTY 711). Thank you for your patience.

Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Closed

Números de teléfono

Information/refills by phone
  • 1-866-340-6143 ((sin costo))
Mail Order Pharmacy
  • 1-866-206-2983 ((sin costo))
Mostrar menos

Departamentos y especialidades

Advice Nurse

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Advice
  • 1-833-574-2273 ((sin costo))
After-hours advice
  • 1-833-574-2273 ((sin costo))
Allergy
Medical Office Building 1, 6th Floor

Shot hours:

  • Monday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 4:00 p.m.
  • Tuesday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 4:00 p.m.
  • Wednesday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 7:00 p.m.
  • Thursday: 8:00 a.m. to 11:45 a.m.
  • Friday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 4:00 p.m.
  • Saturday, Sunday: CLOSED
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Wednesday, Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.
  • Thursday, 8:30 a.m. to 12:30 p.m.

Números de teléfono

Advice/appointments/cancellations/information/messages
  • 1-833-574-2273 ((sin costo))
Anesthesia/Interventional Pain Clinic
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 1, Lower Level
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 7:45 a.m. to 4:15 p.m.

Números de teléfono

Advice Nurse
  • 909-427-7440
Appointments/information
  • 1-866-454-3485 ((sin costo))
Audiology
Self-referrals accepted

Ubicación

9961 Sierra Ave, Medical Office Building 3, 2nd floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8 a.m. to 5 p.m.

Números de teléfono

Advide/appointments/cancel/information
  • 1-866-454-3485 ((sin costo))
Behavioral Health
Chemical Dependency Recovery Program (CDRP)

Outpatient:
  • Monday through Thursday, 8:00 a.m. to 9:00 p.m.
  • Friday, 8:00 a.m. to 7:00 p.m.
  • Saturday, Sunday and holidays, 8:00 a.m. to 5:00 p.m.
Assessment:
  • Monday through Thursday, 8:00 a.m. to 8:00 p.m.
  • Friday, 8:00 a.m. to 7:00 p.m.
  • Saturday, Sunday and holidays, 8:00 a.m. to 4:30 p.m.

Ubicación

Loma Linda University Behavioral Medicine Center, 1710 Barton Rd
Redlands, CA 92373
Obtener las direcciones

Horario

Números de teléfono

Advice/appointments/information
  • 1-866-205-3595 ((sin costo))
Behavioral Health Care Member Help Line, After hours, weekends, and holidays
  • Open 24 hours
  • 1-800-900-3277 ((sin costo)) 7 days
Breast Care Program
Information regarding breast cancer and breast reconstruction (Image Reborn, options for breast reconstruction)

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

Números de teléfono

Breast Cancer Support Group
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 909-427-6034
Cardiac Surgery
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Números de teléfono

Apointments/Cancellations/Messages
  • 909-427-3614
Cardiology
Walk-in EKG : Monday through Friday, 8:00 a.m. to 4:15 p.m.
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

Office hours:
  • Monday through Friday, 8:30 a.m. to 3:30 p.m. and 4 to 5 p.m.

Números de teléfono

Appointments/cancel/messages
  • 1-866-454-3485 ((sin costo))
Center for Healthy Living
(formerly Health Education)

Classes include diabetes, smoking cessation, weight management, prediabetes, taking care of your heart (cholesterol, hypertension, heart care), nutrition, heart failure, fitness, stress and emotional health, chronic conditions self-management, childbirth preparation, breastfeeding support, insomnia (sleep well), and advance care planning. Some classes or services may have fees. Selected Health Education classes are available at Chino Grand, Rancho Cucamonga, Redlands, and High Desert Medical Offices and at Ontario Medical Center.

Ubicación

Palm Court I, 17296 Slover Ave
Fontana, CA 92337
Obtener las direcciones

Horario

  • Monday through Thursday, 8 a.m. to 6 p.m.
  • Friday, 8 a.m. to 5 p.m.

Números de teléfono

Appts./Cancel/Info./Health Education classes
  • Monday through Friday, 8 a.m. to 5 p.m.
  • 909-609-3000
Dermatology
Medical Office Building 1, 6th floor
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Wednesday, Friday, 8:30 a.m. to 4:30 p.m.
  • Thursday, 8:30 a.m. to 12:30 p.m.

Números de teléfono

Appointment/cancel/messages
  • 1-833-574-2273 ((sin costo))
Ear, Nose, and Throat
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 2, 5th Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Números de teléfono

Information
  • 1-866-984-7483 (1-866-9THRIVE) ((sin costo))
Electro-physiology
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Tuesday through Thursday, 8:30 a.m. to 3 p.m.

Números de teléfono

Appointments/Cancellations/Messages
  • 1-866-454-3485 ((sin costo))
Emergency Department
Medical Office Building 3

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

7 days
  • open 24 hours

Números de teléfono

Emergency information
  • 909-427-5000
For the hearing/speech impaired (24 hours)
  • 711 ((linea TTY para personas con problemas auditivos o del habla))
Poison control
  • 1-800-222-1222 ((sin costo))
Enterostomal Therapy (ET) Nurses
Medical Office Building 3

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

Números de teléfono

Advice/appointments/messages
  • 909-609-2008
Extended Care
Solo por referencia

Ubicación

Palm Court II, 17284 Slover Ave
Fontana, CA 92337
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Information
  • 909-609-3500
Senior Care Connection
  • 909-609-3737
Special Needs
  • 1-866-287-1401 ((sin costo))
Family Medicine

Ubicación

9961 Sierra Ave, Medical Office Building 1, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/Cancellation/Messages
  • 1-833-574-2273 ((sin costo))
Family Medicine - Hypertension Clinic

Ubicación

9961 Sierra Ave, Medical Office Building 1, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 9 to 11:30 a.m. and 1:30 to 4:30 p.m.

Números de teléfono

Appointments/Cancellations/Messages
  • 909-427-4959
Family Medicine - Retinal Photos
Medical Office Building 1, 1st floor
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Wednesday through Sunday, 1 p.m. to 5 p.m.

Números de teléfono

Appointments/information
  • 1-833-574-2273 ((sin costo))
Family Medicine - Thrive Center

Ubicación

9961 Sierra Ave, Medical Office Building 2, 6th floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m.

Números de teléfono

Information
  • 909-427-7313
Gastroenterology (GI)
GI Lab hours:
  • Monday through Friday, 8 a.m. to 4:30 p.m.
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

Office
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/cancel
  • 1-866-454-3485 ((sin costo))
Gastroenterology Lab
Medical Office Building 3
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8 a.m. to 4 p.m.

Números de teléfono

Appointments/cancellations
  • 1-866-454-3485 ((sin costo))
Genetics
Referral preferred

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Números de teléfono

Appointments/information/cancellations/messages
  • 909-427-2431
Geriatric Medicine
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 2, 4th Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/Appointments/Cancellations/Messages
  • 909-302-4517
Gynecology (GYN)

Ubicación

9961 Sierra Ave, Medical Office Building 1
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/appointments/cancellations/messages
  • 1-833-574-2273 ((sin costo))
Head and Neck Surgery
Medical Office Building 3
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointment/cancel/messages
  • 1-866-454-3485 ((sin costo))
Hematology/Oncology

Ubicación

9985 Sierra Ave, Medical Building 3, Basement
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/Cancellations/Information
  • 909-427-5000
Home Health Care

Ubicación

Palm Court II, 17284 Slover Ave, Suite 105
Fontana, CA 92337
Obtener las direcciones

Horario

7 days
  • 8:30 a.m. to 5 p.m.

Números de teléfono

Information
  • 909-609-3800
Pharmacy
  • 909-609-3360
Hospice

Ubicación

Palm Court II, 17284 Slover Ave, Suite 105
Fontana, CA 92337
Obtener las direcciones

Horario

7 days
  • 8:30 a.m. to 5 p.m.

Números de teléfono

Information
  • 909-609-3838
Infectious Diseases
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/Appointments/Cancellations/Messages
  • 1-833-574-2273 ((sin costo))
Infertility

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Wednesday, Friday, 8:30 a.m. to 5 p.m.
  • Thursday, 8:30 a.m. to noon

Números de teléfono

Appointments/Cancellations/Information
  • Monday through Friday, 8 a.m. to 4:30 p.m.
  • 909-427-5711
Internal Medicine
Check-in on the 1st Floor

Ubicación

9961 Sierra Ave, Medical Office Building 2, 4th, 5th, and 6th Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/appointments/cancellations/messages
  • 1-833-574-2273 ((sin costo))
Labor and Delivery

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones
Laboratory - Medical Office Building 3

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Números de teléfono

Appointments - Laboratory
  • 1-855-522-2778 (1-855-LAB-APPT) ((sin costo))
    • Or schedule a laboratory appointment online via kp.org
    • Walk-in services are also available
Information
  • 1-833-574-2273 ((sin costo))
Results (24 hours)
  • 1-888-457-8378 (1-888-4KPTEST) ((sin costo))
    • Check on-line at kp.org
    • Call your physician/provider with questions or for more information about test results
Laboratory - Medical Office Buildings 1 and 2

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

7 days
  • 7 a.m. to 9 p.m.

Números de teléfono

Appointments - Laboratory
  • 1-855-522-2778 (1-855-LAB-APPT) ((sin costo))
    • Or schedule a laboratory appointment online via kp.org
    • Walk-in services are also available
Information
  • 1-833-574-2273 ((sin costo))
Results (24 hours)
  • 1-888-457-8378 (1-888-4KPTEST) ((sin costo))
    • Check on-line at kp.org
    • Call your physician/provider with questions or for more information about test results
Medical Social Work

Ubicación

9961 Sierra Ave, Medical Office Building 4
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to noon and 1 to 5 p.m.

Números de teléfono

Appointments/Information
  • 909-427-5191
Medical Social Worker
Medical Office Building 7

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8 a.m. to 5 p.m.

Números de teléfono

Information
  • 909-427-5191
Nephrology/Peritoneal Dialysis
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/Appts./Cancel/Messages
  • 1-833-574-2273 ((sin costo))
Neuro Interventional

Ubicación

9961 Sierra Ave, Medical Office Building 1, Lower Level
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Números de teléfono

Appts./Cancel/Msgs.
  • 1-866-454-3485 ((sin costo))
  • 909-427-2479
Neurology
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 2, Lower Level
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

After-hours advice
  • 1-833-574-2273 ((sin costo))
Appointments/cancellations/messages
  • 1-866-454-3485 ((sin costo))
Neurosurgery
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 1, Lower Level
Fontana, CA 92335
Obtener las direcciones

Horario

Números de teléfono

Appointments/Cancellations/Messages
  • 1-866-454-3485 ((sin costo))
Nuclear Medicine
Medical Office Building 3
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

Números de teléfono

Appointments/cancellations
  • 909-427-3914
Obstetrics (OB)

Ubicación

9961 Sierra Ave, Medical Office Building 1
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/Appointments/Cancellations/Messages
  • 1-833-574-2273 ((sin costo))
Occupational Health Center
Kaiser Permanente On-the-Job

Medical treatment for work-related injuries and illnesses.

Ubicación

9985 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

Closed Saturday, Sunday, and holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/appointments/information/messages
  • Monday through Friday, 7:30 a.m. to 5 p.m.
  • 909-427-3917
Occupational Therapy - Adult and Child

Ubicación

9961 Sierra Ave, Medical Office Building 2
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/Cancellations/Messages
  • 1-866-454-3485 ((sin costo))
Orthopedics/Podiatry - Building 1
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 1
Fontana, CA 92335
Obtener las direcciones

Horario

Cast room
  • 9 a.m. to 9 p.m.

Números de teléfono

Advice/appointments/cancel/messages
  • 1-866-454-3485 ((sin costo))
Orthopedics/Podiatry - Building 3
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

Cast room hours: Monday, Tuesday, Wednesday, Friday, 7:00 a.m. to 5:00 p.m.; Thursday, 8:30 a.m. to 5:00 p.m.
Office hours:
  • Monday through Wednesday, Friday, 7 a.m. to 5 p.m.
  • Thursday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/appointments/cancel/messages
  • 1-866-454-3485 ((sin costo))
Pain Management
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 2, 6th Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/cancel/messages
  • 1-866-454-3485 ((sin costo))
Palliative Medicine
Medical Office Building 2
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/messages/cancellations
  • 909-302-4515
Pediatrics
(Check in on the 1st Floor)

Appointment Hours:
Monday through Friday 8:30 a.m. to 5 p.m.

By appointment only. Appointments can be scheduled by contacting the Appointment Center or through KP.org.

Extended Hours for non-urgent walk in clinic:
Monday through Friday 5 p.m. to 6:30 p.m.
Weekends & Major Holidays from 9 a.m. to 4:30 p.m.

There is limited availability in the extended hours non-urgent walk in clinic and wait times are highly variable. Patients are seen based on the severity of their symptoms and not by order of arrival. We strongly encourage scheduling an appointment when possible, including telephone visits with a Nurse or Provider for virtual care services.

Nurse Visits:
Pediatrics offers nurse visits for immunizations on a walk-in basis. For school/camp forms, please allow 3-5 business days to complete.

Hours:
By appointment only: Monday through Friday, 8:30 a.m. to 5 p.m.

Walk in Extended Hours: Monday through Friday, 5 p.m. to 6:30 p.m.

Weekends & Major Holidays from 9 a.m. to 4:30 p.m.

Ubicación

9961 Sierra Ave, Medical Office Building 2, 2nd Fl
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Advice/appointments/cancellations/information/messages/School/Camp forms
  • 1-833-574-2273 ((sin costo))
Pharmacy - Fontana HSB 24hr OP
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Ubicación

9961 Sierra Ave, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Horario

7 days a week
  • open 24 hours

Números de teléfono

Mail Order
  • 1-866-206-2983 ((sin costo))
Refill
  • 1-855-434-2155 ((sin costo))
Pharmacy - Fontana Link
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Ubicación

9961 Sierra Ave, Medical Office Buildings 1 and 2, 2nd floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5:30 p.m.

Números de teléfono

Information/refills by phone
  • 1-866-340-6109 ((sin costo))
Mail Order Pharmacy
  • 1-866-206-2983 ((sin costo))
Pharmacy - Fontana Surgical Services - Temp Closed
We're temporarily closing our pharmacy to better serve all of our members across the Kaiser Permanente Fontana service area. Order your prescriptions online by visiting kp.org/pharmacy , sign on to the KP mobile app , or call 1-866-206-2983 (TTY 711). Thank you for your patience.

Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Closed

Números de teléfono

Information/refills by phone
  • 1-866-340-6143 ((sin costo))
Mail Order Pharmacy
  • 1-866-206-2983 ((sin costo))
Physical Medicine and Rehabilitation
Medical Office Building 2
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/Cancellation/Messages
  • 1-866-454-3485 ((sin costo))
Physical Therapy
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 2
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Thursday, 7:30 a.m. to 7 p.m.
  • Friday, 7:30 a.m. to 6 p.m.

Números de teléfono

Appointments/Cancellations/Messages
  • 1-866-454-3485 ((sin costo))
Plastic and Reconstructive Surgery
Medical Office Building 3
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice
  • 1-866-454-3485 ((sin costo))
Appointments/cancel/messages
  • 1-866-454-3485 ((sin costo))
Podiatry

Ubicación

9961 Sierra Ave, Check In Medical Office Building 3, 2nd Floor
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/Cancellations/Information/Messages
  • 1-866-454-3485 ((sin costo))
Poison Control

Números de teléfono

Information
  • 1-800-222-1222 ((sin costo))
Pulmonology/Pulmonary Function Testing (PFT) Lab
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Appointments/Asthma information
  • 1-866-454-3485 ((sin costo))
Radiology/Diagnostic Imaging
Medical Office Building 1 Link, 3rd floor, hours, 7 days, 8 a.m. to 9 p.m.

Medical Office Building 2, 4th floor, hours, Monday through Friday, 8 a.m. to 5 p.m.

Medical Office Building 3, lower level, hours, Monday through Friday, 8 a.m. to 5 p.m.

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Appointments/cancellations
  • 909-427-3914
Sleep Center
Medical Office Building 7
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 7:30 a.m. to 5 p.m. and 7:30 p.m. to 7 a.m.
  • Saturday and Sunday, 7 p.m. to 7 a.m.

Números de teléfono

Apppointments/Cancellations/Messages
  • Monday through Friday, 8:30 a.m. to 5 p.m.
    Saturday and Sunday, 10 a.m. to 2 p.m.
  • 909-427-4432
Speech Therapy
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice
  • 1-866-454-3485 ((sin costo))
Appointments/cancel
  • 909-609-2008
Surgery (Outpatient Clinic)
Outpatient Clinic - Medical Office Building 3
Solo por referencia

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/appointment/cancellations/messages
  • 1-866-454-3485 ((sin costo)) Advice, Monday through Friday, 8:30 a.m. to 4 p.m.
Teen Clinic

Ubicación

9961 Sierra Ave, Medical Office Building 2
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Information
  • 1-833-574-2273 ((sin costo))
Urgent Care
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Also, see Family Medicine - After-hours clinic and Pediatrics (extended hours for non-urgent walk in clinics)
Por atención de urgencia

Ubicación

9961 Sierra Ave, Medical Office Building 1, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Horario

7 days a week, including holidays
  • 9 a.m. to 9 p.m.

Números de teléfono

After hours advice
  • 1-833-574-2273 ((sin costo))
Information
  • 1-833-574-2273 ((sin costo))
Urology
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Advice/appointments/cancellations/messages
  • 1-866-454-3485 ((sin costo)) Advice, Monday through Friday, 8:30 a.m. to 4 p.m.
    Appointments, cancellations, messages:
Vision Essentials - Ophthalmology
Vision Essentials by Kaiser Permanente
Solo por referencia

Ubicación

9961 Sierra Ave, Medical Office Building 4
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Números de teléfono

Advice/appointments/cancellations/messages
  • 1-833-574-2273 ((sin costo))
Vision Essentials - Optical Center
Vision Essentials by Kaiser Permanente

No referral

Eyeglasses, contact lenses

Allow five business days before calling to check on eyeglasses.

Online at kp2020.org

Ubicación

9961 Sierra Ave, Medical Office Building 4
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 7 a.m. to 6:30 p.m.
  • Saturday, 7 a.m. to 3:30 p.m.

Números de teléfono

Information
  • 909-427-6984 Please wait five business days before calling to check on glasses.
Vision Essentials - Optometry
Vision Essentials by Kaiser Permanente

Allow five business days before calling to check on glasses

Ubicación

9961 Sierra Ave, Medical Office Building 4
Fontana, CA 92335
Obtener las direcciones

Horario

  • Monday through Friday, 7 a.m. to 6 p.m.
  • Saturday, 7 a.m. to 3 p.m.

Números de teléfono

Appointments/cancellations/messages
  • 1-833-574-2273 ((sin costo))
Wound Ostomy Continence Nurses

Ubicación

9961 Sierra Ave, Medical Office Building 3
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Advice/Appointments/Messages
  • 1-866-454-3485 ((sin costo))
Ostomy Support Group
  • 909-427-6972
Mostrar menos

Servicios y amenidades

Business Office

Ubicación

Palm Court II, 17284 Slover Ave, Suite 201
Fontana, CA 92337
Obtener las direcciones

Horario

  • Monday through Friday, 7:30 a.m. to 6:30 p.m.

Números de teléfono

Admitting/Registration
  • 909-302-8191
After-hours
  • 909-302-8186
Billing/Collections
  • Monday through Friday, 8 a.m. to 4 p.m.
  • 1-800-498-2748 ((sin costo))
Central Eligibility Department
  • 909-302-4017
Insurance and Workers' Compensation
  • 909-427-3917
Medical Financial Assistance Program (MFAP) information
  • Monday through Friday, 9 a.m. to 5 p.m.
  • 1-866-399-7696 ((sin costo))
Durable Medical Equipment Information

Ubicación

Palm Court II, 17284 Slover Ave
Fontana, CA 92337
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 6 p.m.
  • Saturday, 8:30 a.m. to 5 p.m.

Números de teléfono

Information
  • 1-855-805-7363 ((sin costo))
Gift Shop
Hospital, 1st Floor

Hours: Vary

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Information
  • 909-302-8916
Healthy Living Store - Palm Court 1
Books, pamphlets, videos, and health-related items for sale

Ubicación

Palm Court I, 17296 Slover Ave
Fontana, CA 92337
Obtener las direcciones

Horario

Hours vary, call for time
  • Monday through Thursday, 8 a.m. to 7 p.m.
  • Friday, 8 a.m. to 5 p.m.

Números de teléfono

Information
  • 909-609-3001
Healthy Living Store-Medical Office Buildings 1&2
Books, pamphlets, videos, and health-related items for sale

Ubicación

9961 Sierra Ave, Medical Office Buildings 1 and 2
Fontana, CA 92335
Obtener las direcciones

Horario

Hours vary, call for time
  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.

Números de teléfono

Information
  • 909-427-6116
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Horario

  • Closed
Medical Records

Ubicación

Palm Court I, 17296 Slover Ave
Fontana, CA 92337
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Information
  • 909-609-3200
Member Service Contact Center
Benefits and Health Plan coverage information, forms and brochures

Horario

Números de teléfono

Chinese dialects
  • 1-800-757-7585 ((sin costo))
English
  • 1-800-464-4000 ((sin costo)) 7 days, 24 hours, closed holidays
Information
  • 1-800-777-1370 ((linea TTY sin costo para personas con problemas de audición o del habla))
Spanish
  • 1-800-788-0616 ((sin costo))
Member Services
At this time, San Bernardino County Member Services is piloting capabilities that will enable our Health Plan Representatives to meet with and assist Kaiser Permanente members/patients by appointment. We look forward to assisting you.

To schedule an appointment for an in-person or virtual visit with a San Bernardino County Member Services Health Plan Representative, you will need the following:
  • Access to a computer, tablet, or smartphone (Camera functionality will be needed for your virtual visit; this does not apply to in-person visits)
  • An internet connection (required for a virtual visit only)
  • Your email address
  • Your mobile phone number
If you choose to schedule an in-person visit, please come to your local LMS office at the time of your appointment.

Your email and mobile phone number will only be used to send information about your in-person or virtual appointment.

If you do not meet these requirements or need immediate assistance, please contact the Member Services Contact Center:
  • (800) 464-4000 (English)
  • (800) 788-0616 (Espanol)
  • (800) 757-7585 (Chinese dialects)
  • 711 (TTY)

To schedule an in-person or virtual appointment with a San Bernardino County Member Services Health Plan Representative, please access the following link and select a time that is convenient for you. Additional appointment times will be added regularly, so please try again if you cannot reserve your preferred time. Your information will be kept secure and private.
Patient Support Services
Patient records access & disability claims request email: fonroiu@kp.org
Por “walk-in” (sin cita)

Ubicación

Palm Court II, 17284 Slover Ave, Suite 202
Fontana, CA 92337
Obtener las direcciones

Horario

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Números de teléfono

Disability claims
  • 909-609-3200
Disability claims fax
  • 909-609-3234
Legal administrative coordinator fax
  • 909-609-3433
Outside medical referrals
  • 909-609-3262
Patient records access fax
  • 1-855-279-2598
Personal Physician Selection
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Ubicación

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Information
  • 1-888-956-1616 ((sin costo))
School/Camp Forms
Allow 3 to 5 business days to complete. Fees may apply.

Ubicación

9961 Sierra Ave, Medical Office Building 2, Pediatrics
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Information
  • 1-833-574-2273 ((sin costo))
TTY

Horario

Números de teléfono

Appointments
  • Monday through Friday, 7 a.m. to 8:30 p.m.
  • 1-888-735-2922 ((linea TTY sin costo para personas con problemas de audición o del habla))
California Relay Service
  • 711
Volunteer Services
The Volunteer Services Department provides adults and teens the opportunity to offer care, empathy and service to our members while exploring health careers and promoting community service.

Ubicación

9961 Sierra Ave, Hospital, 1st Floor
Fontana, CA 92335
Obtener las direcciones

Números de teléfono

Director
  • 909-302-7188
For information and to become a volunteer
  • 909-302-7180
Mostrar menos

9961 Sierra Ave
Fontana, CA 92335
Obtener las direcciones 

Atención de emergencia y urgente

Emergency Department
Medical Office Building 3

Horario

7 days
  • open 24 hours

Números de teléfono

Emergency information
  • 909-427-5000
For the hearing/speech impaired (24 hours)
  • 711 ((linea TTY para personas con problemas auditivos o del habla))
Poison control
  • 1-800-222-1222 ((sin costo))
Urgent Care
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Also, see Family Medicine - After-hours clinic and Pediatrics (extended hours for non-urgent walk in clinics)
Por atención de urgencia

Horario

7 days a week, including holidays
  • 9 a.m. to 9 p.m.

Números de teléfono

After hours advice
  • 1-833-574-2273 ((sin costo))
Information
  • 1-833-574-2273 ((sin costo))
Mostrar menos

Servicios de farmacia

Pharmacy - Fontana HSB 24hr OP
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Horario

7 days a week
  • open 24 hours

Números de teléfono

Mail Order
  • 1-866-206-2983 ((sin costo))
Refill
  • 1-855-434-2155 ((sin costo))
Pharmacy - Fontana Link
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Horario

  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5:30 p.m.

Números de teléfono

Information/refills by phone
  • 1-866-340-6109 ((sin costo))
Mail Order Pharmacy
  • 1-866-206-2983 ((sin costo))
Pharmacy - Fontana Surgical Services - Temp Closed
We're temporarily closing our pharmacy to better serve all of our members across the Kaiser Permanente Fontana service area. Order your prescriptions online by visiting kp.org/pharmacy , sign on to the KP mobile app , or call 1-866-206-2983 (TTY 711). Thank you for your patience.

Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail

Horario

  • Closed

Números de teléfono

Information/refills by phone
  • 1-866-340-6143 ((sin costo))
Mail Order Pharmacy
  • 1-866-206-2983 ((sin costo))
Mostrar menos

Departamentos y especialidades

Advice Nurse, Allergy, Anesthesia/Interventional Pain Clinic, Audiology, Breast Care Program, Cardiac Surgery, Cardiology, Dermatology, Ear, Nose, and Throat, Electro-physiology, Emergency Department, Enterostomal Therapy (ET) Nurses, Family Medicine, Family Medicine - Hypertension Clinic, Family Medicine - Retinal Photos, Family Medicine - Thrive Center, Gastroenterology (GI), Gastroenterology Lab, Genetics, Geriatric Medicine, Gynecology (GYN), Head and Neck Surgery, Infectious Diseases, Infertility, Internal Medicine, Labor and Delivery, Laboratory - Medical Office Building 3, Laboratory - Medical Office Buildings 1 and 2, Medical Social Work, Medical Social Worker, Nephrology/Peritoneal Dialysis, Neuro Interventional, Neurology, Neurosurgery, Nuclear Medicine, Obstetrics (OB), Occupational Therapy - Adult and Child, Orthopedics/Podiatry - Building 1, Orthopedics/Podiatry - Building 3, Pain Management, Palliative Medicine, Pediatrics, Pharmacy - Fontana HSB 24hr OP, Pharmacy - Fontana Link, Pharmacy - Fontana Surgical Services - Temp Closed, Physical Medicine and Rehabilitation, Physical Therapy, Plastic and Reconstructive Surgery, Podiatry, Pulmonology/Pulmonary Function Testing (PFT) Lab, Radiology/Diagnostic Imaging, Sleep Center, Speech Therapy, Surgery (Outpatient Clinic), Teen Clinic, Urgent Care, Urology, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry, Wound Ostomy Continence Nurses

Servicios y amenidades

Gift Shop, Healthy Living Store-Medical Office Buildings 1&2, Language Assistance, Personal Physician Selection, School/Camp Forms, Volunteer Services
Building 5
17046 Marygold Ave
Fontana, CA 92335
Obtener las direcciones 
Loma Linda University Behavioral Medicine Center
1710 Barton Rd
Redlands, CA 92373
Obtener las direcciones 

Departamentos y especialidades

Behavioral Health
Palm Court I
17296 Slover Ave
Fontana, CA 92337
Obtener las direcciones 

Departamentos y especialidades

Center for Healthy Living

Servicios y amenidades

Healthy Living Store - Palm Court 1, Medical Records
Palm Court II
17284 Slover Ave
Fontana, CA 92337
Obtener las direcciones 

Departamentos y especialidades

Extended Care, Home Health Care, Hospice

Servicios y amenidades

Business Office, Durable Medical Equipment Information, Patient Support Services
9985 Sierra Ave
Fontana, CA 92335
Obtener las direcciones 

Departamentos y especialidades

Hematology/Oncology, Occupational Health Center

Si desea encontrar:

  • el horario de atención de un proveedor, busque en nuestro directorio de centros de atención
  • los proveedores incluidos en su plan o que aceptan pacientes nuevos, llame al 1-800-464-4000 (sin costo) o al 711 (línea TTY para personas con problemas auditivos o del habla)

La información de este directorio en línea se actualiza periódicamente. La disponibilidad de médicos, hospitales, proveedores y servicios puede cambiar. La información acerca de un profesional de la salud nos la proporciona el profesional de la salud o se obtiene en el proceso de certificación de credenciales. Si tiene alguna pregunta, llámenos al 1-800-464-4000 (sin costo). Para personas con problemas auditivos y del habla: 1-800-464-4000 (sin costo) o línea TTY al 711 (sin costo). También puede llamar al Colegio de Médicos de California (Medical Board of California) al 916-263-2382 o visitar su sitio web (en inglés).

Queremos comunicarnos con usted en el idioma con el que se sienta más cómodo cuando nos llame o nos visite. Los servicios de interpretación calificados, incluido el lenguaje de señas, están disponibles sin ningún costo, las 24 horas del día, los 7 días de la semana, durante todos los horarios de atención en todos los puntos de contacto. No recomendamos que la familia, los amigos o los menores actúen como intérpretes. Solo se usan los servicios de un intérprete y personal calificado para proporcionar ayuda con el idioma. Esto puede incluir proveedores, personal e intérpretes del cuidado de la salud bilingües. Están a su disposición diferentes tipos de comunicación: en persona, por teléfono, por video u otras. Obtenga información sobre los servicios de interpretación

Si desea reportar un posible error con la información de un proveedor o un centro de atención, comuníquese con nosotros.

Miembro de Medicare: Para solicitar una copia impresa del directorio de proveedores de Kaiser Permanente, llame a Servicio a los Miembros al 1-800-443-0815, los siete días de la semana, de 8 a. m. a 8 p. m. Kaiser Permanente le enviará una copia impresa del directorio de proveedores en un plazo de tres (3) días hábiles después de su solicitud. Kaiser Permanente podría preguntar si su solicitud de una copia impresa es una solicitud única o si es una solicitud permanente para recibir esta copia impresa.

Miembros de Medi-Cal: Este directorio incluye las farmacias para pacientes ambulatorios de Kaiser Permanente. En estas farmacias, se puede obtener cualquier medicamento cubierto por Kaiser Permanente. Los medicamentos para pacientes ambulatorios cubiertos por Medi Cal pueden obtenerse en cualquier farmacia de la red de Medi Cal Rx. No es necesario que sea una farmacia de la red de Kaiser Permanente. La mayoría de las farmacias de la red de Kaiser Permanente son farmacias de Medi Cal Rx. Su farmacia puede informarle si forma parte de la red Medi Cal Rx. Si quiere encontrar una farmacia de Medi Cal fuera de Kaiser Permanente, use el localizador de farmacias de Medi Cal Rx en línea, en www.Medi-CalRx.dhcs.ca.gov. También puede llamar a Servicio al Cliente de Medi Cal Rx, al 1 800 977 2273, las 24 horas del día, los 7 días de la semana (TTY 711 de lunes a viernes, de 8 a. m. a 5 p. m.).

Si realiza la solicitud para recibir copias impresas del directorio de proveedores, esta permanece hasta que usted abandone Kaiser Permanente o solicite que dejen de enviarle las copias impresas.

Los afiliados de Kaiser Permanente tienen el mismo y completo acceso a los servicios cubiertos, incluidos los afiliados con alguna discapacidad, como lo exige la Ley Federal de Americanos con Discapacidades (Federal Americans with Disabilities Act) de 1990, y la sección 504 de la Ley de Rehabilitación (Rehabilitation Act) de 1973.

Kaiser Permanente toma en cuenta los mismos niveles de calidad, la experiencia del miembro o los costos para seleccionar a los profesionales de la salud y los centros de atención en los planes del nivel Silver del Mercado de Seguros Médicos, como lo hace para todos los demás productos y líneas de negocios de KFHP (Kaiser Foundation Health Plan). Es posible que las medidas incluyan, entre otras, el rendimiento de Healthcare Effectiveness Data and Information Set (HEDIS)/Consumer Assessment of Healthcare Providers and Systems (CAHPS), las quejas de los miembros/pacientes, las calificaciones de seguridad del paciente, las medidas de calidad del hospital y la necesidad geográfica.Los miembros inscritos en los planes del Mercado de Seguros Médicos de KFHP tienen acceso a todos los proveedores del cuidado de la salud profesionales, institucionales y complementarios que participan en la red de proveedores contratados de los planes de KFHP, de acuerdo con los términos del plan de cobertura de KFHP de los miembros. Todos los médicos del grupo médico de Kaiser Permanente y los médicos de la red deben seguir los mismos procesos de revisión de calidad y certificaciones.

Kaiser Permanente aplica los mismos criterios en cuanto a la distribución geográfica para seleccionar los hospitales en los planes del Mercado de Seguros Médicos y en cuanto a todos los demás productos y líneas de negocio de Kaiser Foundation Health Plan (KFHP). Accesibilidad a las oficinas médicas y centros médicos en este directorio: los miembros tienen acceso a todos los centros de atención de Kaiser Permanente.

Esta página fue actualizada por última vez el: 04/11/24