Getting Started with Kaiser Permanente Medi-Cal
If you are currently a Kaiser Permanente member, and are new to Medi-Cal, you can enjoy the peace of mind of keeping the Kaiser Permanente doctor you know and trust, and getting the same high quality of care and convenient services you depend on.
If you are new to Kaiser Permanente, visit kp.org/newmember to learn how to get the most out of your new Kaiser Permanente membership.
Act for a family member
If you have your own kp.org member account, you may be able to help certain family members with their health care by making appointments, looking over most of their test results, emailing their doctor, and more. For more information, go to Act for a Family Member.
If you do not have a kp.org member account and would like to act on behalf of someone who is a Kaiser Permanente member, you can set up a non-member caregiver account. Set up your account here.
Medi-Cal Member Handbook and Provider Directory
If you would like to learn more about Kaiser Permanente Medi-Cal, click to view our Medi-Cal Member Handbook below. The Handbook explains your covered benefits, how to find a Kaiser Permanente facility, and more. If you live in another county and would like a copy of your Member Handbook, please call Member Services at 1-800-464-4000 (toll free), or 711 (TTY), 24 hours a day, 7 days per week (closed major holidays). Español: 1-800-788-0616
Northern California
Southern California
Approved Geographic Access Standards
If you would like to learn more about Kaiser Permanente’s approved Medi-Cal geographic access standards [including DHCS-approved Alternative Access Standards (AAS)] in its Geographic Managed Care service areas, click to view the reports below.
2021 Approved Alternative Access Standards (AAS) – GMC Sacramento
2021 Approved Alternative Access Standards (AAS) – GMC San Diego