California License Name Kaiser Foundation Hospital - Redwood City Redwood City IP Pharmacy - 1100 Veterans Boulevard, 3rd Floor, Room #3S52 Pharmacy license: HSP 52166 Pharmacy NPI: 1184029324
Redwood Marshall OP Pharmacy - 905 Maple Street Pharmacy license: PHY58076 Pharmacy NPI: 1538744941
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
If you or a family member has questions regarding Ambulance billing please contact Member Services, 24 hours, toll free at 1-888-505-0468
.
Números de teléfono
Information
1-888-505-0468
((sin costo))
We assist members and customers with questions about payments, medical bills, refunds, and any insurance related issue.
We bill all non-Kaiser Permanente plans for our patients including, but not limited to: Medicare, Medi-Cal, Third Party Liability (TPL), HMO commercial insurance, Workers Compensation, and secondary insurance companies. We coordinate benefits whenever patients have additional insurance coverage.
Most Kaiser Permanente members have a co-payment and are not billed for detailed services. This greatly simplifies your paperwork and payment.
Ubicación
Hospital
1100 Veterans Blvd, 1st Floor
Redwood City, CA 94063
If you or one of your family are covered by more than one health plan, you could be paying too much for your medical care.
By coordinating benefits for medical care and services through Coordination of Benefits, health plans can provide quality care for their members without paying for services twice. And it helps you because the entire cost of covered services, including deductibles and copayments, is often covered by the participating health plans.
We can assist to determine and activate coordination of benefits. Patient Financial Services:
Closed Holidays Closed every 3rd Thursday of the month at 3:00 p.m.
Monday through Friday, 9 a.m. to 4:30 p.m.
Saturday and Sunday, Closed
Números de teléfono
Billing inquiries
1-800-201-2123
((sin costo))
Health Plan premium billing information (24 hours)
1-800-464-4000
((sin costo))
Prehospital emergency medical personnel who have provided emergency medical or rescue services during which they may have been exposed to a reportable communicable disease or condition that could result in transmission should notify the Kaiser Permanente Redwood City Infection Control Officer at 650-299-4215
.
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Please request language assistance from your care team if needed. We can also update your language and interpreter preferences in your health record.
Building a relationship with a Primary Care Physician is an important part of your health care experience. We connect all members to their own primary care provider and welcome new and returning members.
Our Member Outreach Specialists are ready to assist you.
Register for a kp.org account and download the My Doctor Online app. Both give you access to email your providers, see most lab tests, refill most prescriptions for home delivery, and book non-urgent appointments
Move out of the Pediatrics department when you turn 18
Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Saturday and Sunday, Closed
Números de teléfono
Information
650-299-4291
We are available at the address of our local office below and representatives are also available 24 hours at our Member Services Call Center, phone numbers below.
Member Services provides benefit and health plan information and forms. The representatives can assist with complaints, concerns, and compliments.
Member Outreach is a related department that can assist in helping you choose or change your personal physician at any time.
To pay a health plan premium payment or hospital bill, please see our Business Office
Ubicación
Marshall Medical Offices
905 Maple St (enter underground parking from Marshall Ct), Second Floor, Room 240
Redwood City, CA 94063
The National Poison Control Hotline is always open to provide advice. This is a service outside of Kaiser Permanente.
A poison is a substance that has toxic effects and may injure you or make you sick if you are exposed to it. Poisons can be found everywhere, from simple household cleaners to cosmetics to houseplants to industrial chemicals. Even medicines that are taken in the wrong dose, at the wrong time, or by the wrong person can cause a toxic effect.
Poisonous substances can hurt you if they are swallowed, inhaled, spilled on your skin, or splashed in your eyes. In most cases, any product that gives off fumes or is an aerosol that can be inhaled should be considered a possible poison. More than 90% of poisonings occur in the home."
Vehicle Assistance Battery jump starts and unlocks
Lost and Found Located in our Veterans Parking Garage, 1250 Veterans Blvd, ground floor office, in Redwood City.
Free Shuttle Service We provide free shuttle service to help you get around our campus. 7 am – 7 pm, Monday through Friday. Our private shuttles are driven by our trained and courteous Security Officers. Gratuities are not accepted. For pick up, please call our Security Department Main Line, 650-299-3139
Ubicación
1250 Veterans Blvd.
Parking Garage, First Floor
Redwood City, CA 94063
1-800-735-2922
((linea TTY sin costo para personas con problemas de audición o del habla))
Hours: 7 days, 24 hours
Kaiser Permanente Redwood City and San Mateo offer many volunteer opportunities. If you can spare just 4 hours a week and commit to the program for 6 months, we invite you to apply. We offer both student (in some locations) and adult volunteer opportunities. You don’t need to be a Kaiser Permanente member to be a volunteer.
Student Volunteers: High school students age 16 to 17 years of age. Adult Volunteers: 18 years and older Fill out an application today and learn more online.
We offer many opportunities for volunteering with Kaiser Permanente San Mateo & Redwood City. The following opportunities will vary depending on the facility you will be applying for:
Clerical Assistant
Emergency Department
Greeter/Escort
Information Desk
Healing Arts
Pet Visitation
Surgery Department
Volunteering at Kaiser Permanente is not a precursor to employment. For employment opportunities, visit our Human Resources department or online at kp.org/jobs?.
Atención de emergencia y atención fuera del horario normal
If you think you have an emergency, call 911 or go to the nearest hospital.
The entrance to our Emergency Department is at the corner of Veterans Blvd. on Walnut Street in Redwood City. Open 24 hours.
An emergency medical condition is a medical or psychiatric condition that with acute, severe symptoms that could result in serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part if not treated promptly.
Active labor is an emergency when there is inadequate time for safe transfer to Labor/Delivery in a hospital or if a transfer poses a threat to the health of the member or unborn child.
After-Hours Care If your symptoms are urgent but are not threatening to life or limb as described above, then you can talk to an Advice Nurse 24 hours at 650-299-2015 to ask about a same-day appointment or to been seen in our After Hours Clinics in Redwood City.
Horario
7 days
open 24 hours
Números de teléfono
Information
650-299-2200
TTY
1-800-735-2922
((linea TTY sin costo para personas con problemas de audición o del habla))
Servicios de farmacia
The Anticoagulation clinic provides a drug monitoring service for patients taking Warfarin (Coumadin®). Our goal is to manage your Warfarin therapy to ensure safe use of the drug and prevent unwanted side effects.
Acupuncture,
Addiction Medicine and Recovery Services (AMRS),
Dermatology,
Mental Health & Wellness - Building 1400,
Occupational Health Center,
Physical Medicine and Rehabilitation,
Physical Therapy/Occupational Therapy/Speech Therapy,
Psychiatry
Atención de emergencia y atención fuera del horario normal
The After Hours Clinic is for adults in the Department of Medicine for care after hours and on weekends. (For Pediatric After Hours Care, please see listing for Pediatrics at in Redwood City.)
What is an urgent symptom? An urgent care need is one that requires prompt medical attention, usually within 24 to 48 hours, but is not an emergency.
Examples of urgent care situations include:
minor injuries
sore throats and upper respiratory symptoms
earaches
coughs
backaches
frequent urination or burning sensation when urinating
If you have an EMERGENCY, please call 911 or go to the nearest Emergency Room.
Fill or refill most prescriptions, check the status of your order, and set up reminders, and avoid waiting at the pharmacy by conveniently refilling most prescriptions from the Pharmacy tab on kp.org. We encourage you to use our home delivery option, which always offers free standard delivery and faster delivery options for a fee.
You call also call 1-888-218-6245 (TTY 711) to order prescriptions and check the status of your prescriptions.
Most Kaiser Permanente pharmacies have a self-service kiosk where you can dispose of your unwanted prescriptions.
Pick up your prescription at any Kaiser Permanente outpatient pharmacy in Northern California.
Fill or refill most prescriptions, check the status of your order, and set up reminders, and avoid waiting at the pharmacy by conveniently refilling most prescriptions from the Pharmacy tab on kp.org. We encourage you to use our home delivery option, which always offers free standard delivery and faster delivery options for a fee.
You call also call 1-888-218-6245 (TTY 711) to order prescriptions and check the status of your prescriptions.
Most Kaiser Permanente pharmacies have a self-service kiosk where you can dispose of your unwanted prescriptions.
Sharps disposal is available at the front entrance of the Marshall Medical Office building
Si desea encontrar el horario de atención de un proveedor, busque en nuestro directorio de centros de atención.
La información de este directorio en línea se actualiza periódicamente. La disponibilidad de médicos, hospitales, proveedores y servicios puede cambiar. La información acerca de un profesional de la salud nos la proporciona el profesional de la salud o se obtiene en el proceso de certificación de credenciales. Si tiene alguna pregunta, llámenos al 1-800-464-4000 (sin costo). Para personas con problemas auditivos y del habla: 1-800-464-4000 (sin costo) o línea TTY al 711 (sin costo). También puede llamar al Colegio de Médicos de California (Medical Board of California) al 916-263-2382 o visitar su sitio web (en inglés).
Queremos comunicarnos con usted en el idioma con el que se sienta más cómodo cuando nos llame o nos visite. Los servicios de interpretación calificados, incluido el lenguaje de señas, están disponibles sin ningún costo, las 24 horas del día, los 7 días de la semana, durante todos los horarios de atención en todos los puntos de contacto. No recomendamos que la familia, los amigos o los menores actúen como intérpretes. Solo se usan los servicios de un intérprete y personal calificado para proporcionar ayuda con el idioma. Esto puede incluir proveedores, personal e intérpretes del cuidado de la salud bilingües. Están a su disposición diferentes tipos de comunicación: en persona, por teléfono, por video u otras. Obtenga información sobre los servicios de interpretación.
Si desea reportar un posible error con la información de un proveedor o un centro de atención, comuníquese con nosotros.
Miembro de Medicare: Para solicitar una copia impresa del directorio de proveedores de Kaiser Permanente, llame a Servicio a los Miembros al 1-800-443-0815, los siete días de la semana, de 8 a. m. a 8 p. m. Kaiser Permanente le enviará una copia impresa del directorio de proveedores en un plazo de tres (3) días hábiles después de su solicitud. Kaiser Permanente podría preguntar si su solicitud de una copia impresa es una solicitud única o si es una solicitud permanente para recibir esta copia impresa.
Miembros de Medi-Cal: Este directorio incluye las farmacias para pacientes ambulatorios de Kaiser Permanente. En estas farmacias, se puede obtener cualquier medicamento cubierto por Kaiser Permanente. Los medicamentos para pacientes ambulatorios cubiertos por Medi Cal pueden obtenerse en cualquier farmacia de la red de Medi Cal Rx. No es necesario que sea una farmacia de la red de Kaiser Permanente. La mayoría de las farmacias de la red de Kaiser Permanente son farmacias de Medi Cal Rx. Su farmacia puede informarle si forma parte de la red Medi Cal Rx. Si quiere encontrar una farmacia de Medi Cal fuera de Kaiser Permanente, use el localizador de farmacias de Medi Cal Rx en línea, en www.Medi-CalRx.dhcs.ca.gov. También puede llamar a Servicio al Cliente de Medi Cal Rx, al 1-800-977-2273, las 24 horas del día, los 7 días de la semana (TTY 711 de lunes a viernes, de 8 a. m. a 5 p. m.).
Si realiza la solicitud para recibir copias impresas del directorio de proveedores, esta permanece hasta que usted abandone Kaiser Permanente o solicite que dejen de enviarle las copias impresas.
Los afiliados de Kaiser Permanente tienen el mismo y completo acceso a los servicios cubiertos, incluidos los afiliados con alguna discapacidad, como lo exige la Ley Federal de Americanos con Discapacidades (Federal Americans with Disabilities Act) de 1990, y la sección 504 de la Ley de Rehabilitación (Rehabilitation Act) de 1973.
Kaiser Permanente toma en cuenta los mismos niveles de calidad, la experiencia del miembro o los costos para seleccionar a los profesionales de la salud y los centros de atención en los planes del nivel Silver del Mercado de Seguros Médicos, como lo hace para todos los demás productos y líneas de negocios de KFHP (Kaiser Foundation Health Plan). Es posible que las medidas incluyan, entre otras, el rendimiento de Healthcare Effectiveness Data and Information Set (HEDIS)/Consumer Assessment of Healthcare Providers and Systems (CAHPS), las quejas de los miembros/pacientes, las calificaciones de seguridad del paciente, las medidas de calidad del hospital y la necesidad geográfica. Los miembros inscritos en los planes del Mercado de Seguros Médicos de KFHP tienen acceso a todos los proveedores del cuidado de la salud profesionales, institucionales y complementarios que participan en la red de proveedores contratados de los planes de KFHP, de acuerdo con los términos del plan de cobertura de KFHP de los miembros. Todos los médicos del grupo médico de Kaiser Permanente y los médicos de la red deben seguir los mismos procesos de revisión de calidad y certificaciones.
Kaiser Permanente aplica los mismos criterios en cuanto a la distribución geográfica para seleccionar los hospitales en los planes del Mercado de Seguros Médicos y en cuanto a todos los demás productos y líneas de negocio de Kaiser Foundation Health Plan (KFHP). Accesibilidad a las oficinas médicas y centros médicos en este directorio: los miembros tienen acceso a todos los centros de atención de Kaiser Permanente.
Esta página fue actualizada por última vez el: 07/02/25
Atención de emergencia y atención fuera del horario normal
If you think you have an emergency, call 911 or go to the nearest hospital.
The entrance to our Emergency Department is at the corner of Veterans Blvd. on Walnut Street in Redwood City. Open 24 hours.
An emergency medical condition is a medical or psychiatric condition that with acute, severe symptoms that could result in serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part if not treated promptly.
Active labor is an emergency when there is inadequate time for safe transfer to Labor/Delivery in a hospital or if a transfer poses a threat to the health of the member or unborn child.
After-Hours Care If your symptoms are urgent but are not threatening to life or limb as described above, then you can talk to an Advice Nurse 24 hours at 650-299-2015 to ask about a same-day appointment or to been seen in our After Hours Clinics in Redwood City.
Horario
7 days
open 24 hours
Números de teléfono
Information
650-299-2200
TTY
1-800-735-2922
((linea TTY sin costo para personas con problemas de audición o del habla))
Servicios de farmacia
The Anticoagulation clinic provides a drug monitoring service for patients taking Warfarin (Coumadin®). Our goal is to manage your Warfarin therapy to ensure safe use of the drug and prevent unwanted side effects.
Acupuncture,
Addiction Medicine and Recovery Services (AMRS),
Dermatology,
Mental Health & Wellness - Building 1400,
Occupational Health Center,
Physical Medicine and Rehabilitation,
Physical Therapy/Occupational Therapy/Speech Therapy,
Psychiatry
Atención de emergencia y atención fuera del horario normal
The After Hours Clinic is for adults in the Department of Medicine for care after hours and on weekends. (For Pediatric After Hours Care, please see listing for Pediatrics at in Redwood City.)
What is an urgent symptom? An urgent care need is one that requires prompt medical attention, usually within 24 to 48 hours, but is not an emergency.
Examples of urgent care situations include:
minor injuries
sore throats and upper respiratory symptoms
earaches
coughs
backaches
frequent urination or burning sensation when urinating
If you have an EMERGENCY, please call 911 or go to the nearest Emergency Room.
Fill or refill most prescriptions, check the status of your order, and set up reminders, and avoid waiting at the pharmacy by conveniently refilling most prescriptions from the Pharmacy tab on kp.org. We encourage you to use our home delivery option, which always offers free standard delivery and faster delivery options for a fee.
You call also call 1-888-218-6245 (TTY 711) to order prescriptions and check the status of your prescriptions.
Most Kaiser Permanente pharmacies have a self-service kiosk where you can dispose of your unwanted prescriptions.
Pick up your prescription at any Kaiser Permanente outpatient pharmacy in Northern California.
Fill or refill most prescriptions, check the status of your order, and set up reminders, and avoid waiting at the pharmacy by conveniently refilling most prescriptions from the Pharmacy tab on kp.org. We encourage you to use our home delivery option, which always offers free standard delivery and faster delivery options for a fee.
You call also call 1-888-218-6245 (TTY 711) to order prescriptions and check the status of your prescriptions.
Most Kaiser Permanente pharmacies have a self-service kiosk where you can dispose of your unwanted prescriptions.
Sharps disposal is available at the front entrance of the Marshall Medical Office building
Accessibility: P, EB, IB, R, E, T