Salir
Construction for the Building 4 Lab is scheduled between Monday, December 16, 2024, to Friday, December 20, 2024. For walk-in lab services during this time, members should utilize the Building 1 lab.
San Jose Medical Center
Sobre este centro de atención
Effective October 21, 2024, complimentary valet service is available to our members between the hours of 9 a.m. to 4:30 p.m., Monday through Friday. There will be two valet stands; one located outside of the hospital lobby and another between Buildings 1 and 2. No tips are accepted.
Hospital and Medical Offices
Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards?)
These accessibility standards also apply to the following buildings: 276 International Circle, 260 International Circle, 270 International Circle, 274 International Circle, 275 Hospital Parkway and 280 Hospital Parkway
National Provider Identifier (NPI)
1063582989
California License Number
California License Name
Kaiser Foundation Hospital - San Jose
San Jose Building 1 Pharmacy - 276 International Circle, Floor 1
Pharmacy license: PHY 41558
Pharmacy NPI: 1285782888
San Jose Building 3 Pharmacy - 270 International Circle
Pharmacy license: PHY 43605
Pharmacy NPI: 1285781591
San Jose Building 4 Pharmacy - 260 International Circle
Pharmacy license: PHY 22954
Pharmacy NPI: 1871641696
San Jose Discharge OP Pharmacy - 250 Hospital Parkway
Pharmacy license: PHY 48291
Pharmacy NPI: 1912054248
San Jose Inpatient Pharmacy - 250 Hospital Parkway, Suite 208
Pharmacy license: HSP 19317
Pharmacy NPI: 1578620837
San Jose Oncology Pharmacy - 270 International Circle, Floor 1
Pharmacy license: PHY 49252
Pharmacy NPI: 1467689653
Planes aceptados en esta instalación
- Exclusive Provider Organization (EPO)
- HMO
- Medi-Cal Managed Care
- Point-of-Service Plan (POS)
- Senior Advantage
Departamentos y especialidades
Vea todos los departamentos y especialidadesServicios y amenidades
Números de teléfono
Information
- 1-800-464-4000
Horario
- Monday through Thursday, 10:30 a.m. to 6:30 p.m.
Números de teléfono
Information
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
- 408-363-4843
Horario
Números de teléfono
Information
- 1-800-201-2123 ((sin costo))
Kaiser Permanente has many Cosmetic Services locations throughout Northern California. Whether services are offered at one of our hospitals, a free-standing clinic, or an ambulatory surgery center, you can count on the same high quality and safety standards you’ve come to trust at all Kaiser Permanente facilities.
Because our various locations specialize in different medical areas, not all services are offered at all locations.
To locate the Kaiser Permanente Cosmetic Services provider in Northern California nearest you.
Horario
- Monday through Friday, 9 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Números de teléfono
- 408-851-8200
Horario
Números de teléfono
Ambulance billing
- 1-888-505-0468 ((sin costo))
Disability claims
- 408-284-5200
Member Outreach
- 408-972-7321
Outside referrals
- 408-972-7184
Skilled Nursing Facility billing
- 1-800-390-3510 ((sin costo))
Skilled Nursing Facility fax
- 925-979-7677
Hospital Building, Labor and Deliver, 5th Floor (Vital Statistics/Birth certificates)
Horario
- 7 a.m. to 3:30 p.m.
Números de teléfono
Inpatient medical records
- 408-284-5200
Vital Statistics/Birth certificates (5th floor)
- 408-972-7720
Suite 230
Horario
- Monday through Friday, 8:30 a.m. to 5 p.m.
Números de teléfono
Information
- Monday through Friday, 8:30 a.m. to 5 p.m.
- 408-972-7243
Horario
- Monday through Friday, 9 a.m. to 5 p.m.
Números de teléfono
Information
- 408-972-3340
Welcome to the San Jose Medical Center Hospital
At Kaiser Permanente San Jose Medical Center, we believe visitors are important to a patient’s recovery. This section will answer any questions you may have when visiting a patient.
To Call a Patient:
Please contact the hospital operator at 408-972-3000 to reach a patient by telephone. When entering the facility, please be aware of the posted Quiet Times and avoid using your cell phones as they may disturb other patients or visitors.
Horario
General Visiting Hours
7 days
- 8 a.m. to 8 p.m.
Números de teléfono
Admitting Department
- 408-972-7200
Birth Certificates
- 408-972-7720
Information Desk
- 408-972-7231
Member Outreach
- 408-972-7321
Operator
- 408-972-3000
Pharmacy
- 408-972-7245
Radiology
- 408-972-7100
Release of Medical Information
- 408-284-5200
Social Services
- 408-972-6148
Spiritual Care Service
- 408-972-7430
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Welcome to Life Care Planning
It is important to choose someone to represent your health care wishes if you are unable to communicate them yourself.
Click here to learn more Life Care Planning Kaiser Permanente
One way to document your wishes is by completing an Advance Health Care Directive (AHCD).
Consider attending a Life Care Planning Online Class by contacting our Health Education at 408-972-3340.
We do offer free notary services for completion of your AHCD. Schedule an appointment by calling our Life Care Planning Department at (408) 361-5781.
- Upload your advance directive through kp.org
- Email it to SANJOSE-LIFECAREPLANNING@kp.org
- Fax it to 1-855-416-9033
- Mail a copy to Life Care Planning Department 6620 Via Del Oro 2nd floor, San Jose CA 95115
- Submit a copy at your doctor’s medical station.
Horario
- Monday through Friday, 9 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Números de teléfono
Main Line
- 408-361-5781
Welcome to the Kaiser Permanente Medical Weight Management Program in San Jose. To learn more about the program please contact us, or join one of our complimentary online orientation sessions.
Horario
- Monday, Wednesday, Friday through Sunday, Closed
- Tuesday and Thursday, 2 p.m. to 6 p.m.
Números de teléfono
- 408-284-5258
Online at kp.org/mydoctor or kp.org/sanjose
Números de teléfono
Information
- Monday through Friday, 9 a.m. to 5 p.m.
- 1-877-327-3663 ((sin costo))
- 408-972-7321
Please contact the Member Services Contact Center for assistance at 1-800-464-4000 or for in person services, the nearest Member Services office is at 710 Lawrence Expressway, Dept. 162, Santa Clara, CA 95051
The Member Services Department provides information on benefits and Health Plan coverage. We provide enrollment information on the Individual Plans and options for continuing your membership with Kaiser Permanente.
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager. If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
We also would love to hear about things that we have done well. If you were provided with outstanding service from an individual or a department, please let us know. Please email us.
Contact Member Services
Online
Visit kp.org
Horario
- Monday through Friday, 9 a.m. to 5 p.m.
Números de teléfono
Chinese
- 1-800-757-7585
English
- 1-800-464-4000 ((sin costo)) 7 days, 24 hours, closed holidays
Information
- 1-800-777-1370 ((sin costo))
Spanish
- 1-800-788-0616 ((sin costo))
Ubicación
San Jose, CA 95123
Horario
- Monday through Friday, 1:30 to 4 p.m.
Números de teléfono
Information
- 408-972-3340
Horario
- Monday through Friday, 9 a.m. to noon and 1 p.m. to 5 p.m.
Números de teléfono
Information
- 408-361-2190
Attn: Kaiser Permanente - San Jose
Release of Medical Information Department
250 Hospital Parkway
San Jose, CA 95119
Release of Medical Information-Services available electronically or by phone.
Assists with requests for copies of medical records and completion of forms.
E-mail: SJO-ROI@kp.org
Horario
- Monday through Friday, 8:30 a.m. to 5 p.m.
Números de teléfono
Information
- 408-284-5200
Vehicle assistance, including jump starts and unlocks, and lost and found services for members.
Números de teléfono
Information (24 hours)
- 408-972-7105
Horario
- Monday through Friday, 9 a.m. to 5 p.m.
Números de teléfono
Information
- 408-362-3817
Horario
Números de teléfono
Advice/Appointments
- 1-800-855-7300 ((linea TTY sin costo para personas con problemas de audición o del habla))
Horario
- Monday through Friday, 9 a.m. to 4 p.m.
Números de teléfono
Information
- 408-362-4740
Lobby information desk and information to become a volunteer
Números de teléfono
Information desk/hospital lobby
- 408-972-7231
To become a volunteer
- 408-972-7230
Volunteer Office
- 408-972-7230
San Jose, CA 95119
Atención de emergencia y urgente
The Emergency Department at Kaiser Permanente San Jose is a 25 bed, level one, basic emergency department providing care to a variety of patients with minor to acute injuries and medical illnesses.
All patients upon arrival will receive a medical screening exam and disposition to appropriate care. We strive to provide quality and timely care to all our patients.
Some of the features and technology of the Kaiser Permanente San Jose Medical Center Emergency Department:
- More private patient treatment rooms than the traditional curtain-separated rooms in most emergency facilities.
- Computer monitors in each room to allow physicians and nurses faster access to medical information, such as lab test
- Private triage rooms for patients and family members.
- Continuous cardiac and vitals monitoring in all treatment rooms.
- A negative pressure room with an “anteroom” to prevent the spread of contagious disease.
- A pneumatic tube system that speeds up the transportation of lab specimens.
- An environmentally safe system that flushes waste away and biodegradable bedpans.
- A designated security station with security monitors, cameras and card reader access to the main emergency department.
Horario
- open 24 hours
Números de teléfono
Advice (24 hours)
- 408-362-4740
Information
- 408-972-3323 ((linea TTY para personas con problemas auditivos o del habla))
- 408-972-7000
Servicios de farmacia
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Pharmacy Type: Retail
Pharmacy Special Hours:
Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: Regular hours
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: Regular hours
Day after New Year, 1/2: Regular hours
Números de teléfono
Information/Refill
- 408-972-6921
Mail Order Phone
- 1-888-218-6245 ((sin costo))
Departamentos y especialidades
Admitting, Advice Nurse, Anesthesiology, Cardiac Catherization Lab, Emergency, Emergency care, Emergency care, Hospital Medicine, Interventional Pain Procedures, Interventional Radiology, Interventional Services, Nuclear Medicine, Pathology, Pharmacy - Discharge, Physical Therapy - Inpatient, Radiology/Diagnostic Imaging - Fluoroscopy, Radiology/Diagnostic Imaging - Ultrasound, Rehabilitation Services - Inpatient Therapy, Vital Statistics/Birth CertificatesServicios y amenidades
Ambulance Billing, Coordination of Benefits, Customer Services, Health Information Management, Hospital Information, Language Assistance, Member Outreach/Personal Physician Selection, Security, TTY, Travel Services, Volunteer ServicesSan Jose, CA 95119
Servicios de farmacia
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type : Retail
Pharmacy Special Hours:
Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours
Horario
- Monday through Friday, 8:45 a.m. to 6 p.m.
- Saturday and Sunday, Closed
Números de teléfono
Information/Refill
- 408-972-6911
Mail Order Phone
- 1-888-218-6245 ((sin costo))
Departamentos y especialidades
Dermatology, Injections - Children, Injections - Travel Shots, Laboratory - Building 1, Mohs Surgery, Obstetrics/Gynecology (Ob-Gyn), Pediatrics, Pediatrics After-hours Clinic, Pharmacy - Building 1, Radiology/Diagnostic Imaging - Bone Density, Radiology/Diagnostic Imaging - Mammography, Teen ClinicSan Jose, CA 95119
Servicios de farmacia
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Pharmacy Special Hours:
Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours
Horario
- Monday through Friday, 9 a.m. to 5:30 p.m.
- Saturday and Sunday, Closed
Números de teléfono
Information/Refill
- 408-972-7753
Mail Order Phone
- 1-888-218-6245 ((sin costo))
Departamentos y especialidades
Allergy, Allergy Injection, Cardiology, EKG - Electrocardiography, EKG/ECHO/Treadmill, Gastroenterology (GI), HIV Education/Information, Infectious Disease, Infusion Center, Nephrology, Oncology, Outpatient Sleep Program, Pharmacy - Building 3, Physical Therapy - Outpatient, Podiatry, Pulmonary, Rehabilitation Services - Outpatient, RheumatologySan Jose, CA 95119
Atención de emergencia y urgente
Urgent Care is an appointment based service for KP members who need assistance with acute minor injuries, minor medical problems, and minor procedures. We can help you determine what type of care is most appropriate for your condition/symptom or help you schedule a same-day or next-day appointment in most cases, if appropriate.
If you have an urgent care need, call 1-866-454-8855 to get advice or schedule an appointment. Advice nurses are available 24 hours a day, 7 days a week, including holidays.
Get to know your doctors and browse recommended information and helpful online tools on
Números de teléfono
Advice/Appointments/Cancellations/Information
- 1-866-454-8855 ((sin costo))
Servicios de farmacia
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Pharmacy Special Hours:
Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours
Horario
- Monday through Friday, 8:30 a.m. to 7:30 p.m.
- Saturday and Sunday, 9 a.m. to 6 p.m.
Números de teléfono
Information/Refill
- 408-972-6335
Mail Order Phone
- 1-888-218-6245 ((sin costo))
Departamentos y especialidades
Adult and Family Medicine / Young Adult Clinic, Injections - Adult, Laboratory - Building 4, Nutrition Services, Orthopedics/Sports Medicine, Pharmacy - Building 4, Radiology - Outpatient, Urgent Care, Young Adult ClinicServicios y amenidades
Healthy Living Center, Medical Weight ManagementSan Jose, CA 95119
Departamentos y especialidades
Inpatient Medical RecordsSan Jose, CA 95119
Departamentos y especialidades
Addiction Medicine and Recovery Services, Ambulatory Treatment Center, Attended Sleep Lab, Chronic Pain Management Program, Diabetes Type 1, EEG - Electroencephalography, EMG - Electromyography, Endocrinology, Industrial Injury Physical Therapy, Neurology, Occupational Health Center, Palliative Care - Inpatient, Perioperative Medicine, Physical Medicine, Rehabilitation and Spine Clinic, Radiology/Diagnostic Imaging - CT Scan, Radiology/Diagnostic Imaging - MRI, Resource Management, Social Services, Special Needs Program, Spine Clinic (Regional), Spine SurgeryServicios y amenidades
Health Sciences Library, Member Services, Patient Financial Services, Spiritual CareSan Jose, CA 95119
Departamentos y especialidades
Hearing Aid CenterSan Jose, CA 95119
Departamentos y especialidades
Heart Failure Transitional CareSan Jose, CA 95119
Departamentos y especialidades
Home Health Care, HospiceSan Jose, CA 95119
Departamentos y especialidades
Palliative Care - OutpatientSan Jose, CA 95119
Departamentos y especialidades
Audiology, Head and Neck Surgery, Laboratory - Building B, Plastic Surgery, Speech Therapy, Surgery, Urology, Vascular SurgeryCampbell, CA 95008
Servicios y amenidades
Cosmetic ServicesSan Jose, CA 95123
Departamentos y especialidades
Diabetic Retinal Screening, Genetics, Psychiatry - Adult, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - OptometryServicios y amenidades
Behavioral Health Education, Mind/Body Health CenterSan Jose, CA 95119
Departamentos y especialidades
CarePlus/Complex Chronic Conditions, Chronic Conditions Management, Complementary and Alternative Medicine (CAM), Geriatrics/Senior Health Clinic, Memory Clinic/Senior Health Clinic, Psychiatry - Autism/Spectrum Disorder Center, Psychiatry - Child and AdolescentServicios y amenidades
Life Care PlanningRecursos
Enlaces relacionados
Si desea encontrar el horario de atención de un proveedor, busque en nuestro directorio de centros de atención.
La información de este directorio en línea se actualiza periódicamente. La disponibilidad de médicos, hospitales, proveedores y servicios puede cambiar. La información acerca de un profesional de la salud nos la proporciona el profesional de la salud o se obtiene en el proceso de certificación de credenciales. Si tiene alguna pregunta, llámenos al 1-800-464-4000 (sin costo). Para personas con problemas auditivos y del habla: 1-800-464-4000 (sin costo) o línea TTY al 711 (sin costo). También puede llamar al Colegio de Médicos de California (Medical Board of California) al 916-263-2382 o visitar su sitio web (en inglés).
Queremos comunicarnos con usted en el idioma con el que se sienta más cómodo cuando nos llame o nos visite. Los servicios de interpretación calificados, incluido el lenguaje de señas, están disponibles sin ningún costo, las 24 horas del día, los 7 días de la semana, durante todos los horarios de atención en todos los puntos de contacto. No recomendamos que la familia, los amigos o los menores actúen como intérpretes. Solo se usan los servicios de un intérprete y personal calificado para proporcionar ayuda con el idioma. Esto puede incluir proveedores, personal e intérpretes del cuidado de la salud bilingües. Están a su disposición diferentes tipos de comunicación: en persona, por teléfono, por video u otras. Obtenga información sobre los servicios de interpretación.
Si desea reportar un posible error con la información de un proveedor o un centro de atención, comuníquese con nosotros.
Miembro de Medicare: Para solicitar una copia impresa del directorio de proveedores de Kaiser Permanente, llame a Servicio a los Miembros al 1-800-443-0815, los siete días de la semana, de 8 a. m. a 8 p. m. Kaiser Permanente le enviará una copia impresa del directorio de proveedores en un plazo de tres (3) días hábiles después de su solicitud. Kaiser Permanente podría preguntar si su solicitud de una copia impresa es una solicitud única o si es una solicitud permanente para recibir esta copia impresa.
Miembros de Medi-Cal: Este directorio incluye las farmacias para pacientes ambulatorios de Kaiser Permanente. En estas farmacias, se puede obtener cualquier medicamento cubierto por Kaiser Permanente. Los medicamentos para pacientes ambulatorios cubiertos por Medi Cal pueden obtenerse en cualquier farmacia de la red de Medi Cal Rx. No es necesario que sea una farmacia de la red de Kaiser Permanente. La mayoría de las farmacias de la red de Kaiser Permanente son farmacias de Medi Cal Rx. Su farmacia puede informarle si forma parte de la red Medi Cal Rx. Si quiere encontrar una farmacia de Medi Cal fuera de Kaiser Permanente, use el localizador de farmacias de Medi Cal Rx en línea, en www.Medi-CalRx.dhcs.ca.gov. También puede llamar a Servicio al Cliente de Medi Cal Rx, al 1-800-977-2273, las 24 horas del día, los 7 días de la semana (TTY 711 de lunes a viernes, de 8 a. m. a 5 p. m.).
Si realiza la solicitud para recibir copias impresas del directorio de proveedores, esta permanece hasta que usted abandone Kaiser Permanente o solicite que dejen de enviarle las copias impresas.
Los afiliados de Kaiser Permanente tienen el mismo y completo acceso a los servicios cubiertos, incluidos los afiliados con alguna discapacidad, como lo exige la Ley Federal de Americanos con Discapacidades (Federal Americans with Disabilities Act) de 1990, y la sección 504 de la Ley de Rehabilitación (Rehabilitation Act) de 1973.
Kaiser Permanente toma en cuenta los mismos niveles de calidad, la experiencia del miembro o los costos para seleccionar a los profesionales de la salud y los centros de atención en los planes del nivel Silver del Mercado de Seguros Médicos, como lo hace para todos los demás productos y líneas de negocios de KFHP (Kaiser Foundation Health Plan). Es posible que las medidas incluyan, entre otras, el rendimiento de Healthcare Effectiveness Data and Information Set (HEDIS)/Consumer Assessment of Healthcare Providers and Systems (CAHPS), las quejas de los miembros/pacientes, las calificaciones de seguridad del paciente, las medidas de calidad del hospital y la necesidad geográfica. Los miembros inscritos en los planes del Mercado de Seguros Médicos de KFHP tienen acceso a todos los proveedores del cuidado de la salud profesionales, institucionales y complementarios que participan en la red de proveedores contratados de los planes de KFHP, de acuerdo con los términos del plan de cobertura de KFHP de los miembros. Todos los médicos del grupo médico de Kaiser Permanente y los médicos de la red deben seguir los mismos procesos de revisión de calidad y certificaciones.
Kaiser Permanente aplica los mismos criterios en cuanto a la distribución geográfica para seleccionar los hospitales en los planes del Mercado de Seguros Médicos y en cuanto a todos los demás productos y líneas de negocio de Kaiser Foundation Health Plan (KFHP). Accesibilidad a las oficinas médicas y centros médicos en este directorio: los miembros tienen acceso a todos los centros de atención de Kaiser Permanente.
Esta página fue actualizada por última vez el: 12/13/24