Northern California Member Services Locations and Additional Resources
Find the Northern California Member Services location that is closest to you. Services are also available via KP.org and the Member Services Contact Center at 1-800-464-4000.
Hours of Operation: 9:00 a.m. to 4:30 p.m.
Monday through Friday. Closes at 3 p.m. on the 3rd Thursday of the month
Facility | Address |
Antioch Medical Center | 4501 Sand Creek Road, 4th Floor-Room 4S2, Antioch, CA 94531 |
Dublin Medical Offices and Cancer Center | 3100 Dublin Boulevard, 1st Floor-Room 115, Dublin, CA 94568 |
Fremont Medical Center | 39400 Paseo Padre Parkway, 1st Floor-Room 143, Fremont, CA 94538 |
Fresno Medical Center | 7300 N. Fresno Street, Sequoia Building, 1st Floor-Room S10, Fresno, CA 93720 |
Manteca Medical Offices | 1721 W. Yosemite Avenue, 1st Floor, Manteca, CA 95337 |
Modesto Medical Center and Medical Offices | 4601 Dale Road, 1st Floor-Room 1A4, Modesto, CA 95356 |
Oakland Fabiola Building Medical Offices* | 3801 Howe Street, 2nd Floor-Room 220, Oakland, CA 94611 |
Point West Medical Offices | 1650 Response Road, 1st Floor-Room 1B, Sacramento, CA 95815 |
Redwood City Marshall Medical Offices* | 905 Maple Street, 2nd Floor-Room 240, Redwood City, CA 94063 |
Richmond Medical Center | 901 Nevin Avenue, Building 2, 1st Floor-Room 116, Richmond, CA 94801 |
Roseville Medical Center | 1600 Eureka Road, Building C, 1st Floor, Roseville, CA 95661 |
San Leandro Medical Center | 2500 Merced Street, Building A, 1st Floor-Room 124, San Leandro, CA 94577 |
Santa Clara Medical Center* | 710 Lawrence Expressway, 1st Floor-Room 162, Santa Clara, CA 95051 |
South Sacramento Medical Center* | 6600 Bruceville Road, Building 2, 1st Floor-Room 125, Sacramento, CA 95823 |
Stockton Medical Offices | 7373 West Lane, Building 2, 1st Floor-Room 183, Stockton, CA 95210 |
Vacaville Medical Center | 1 Quality Drive, Building A, 3rd Floor-Room A39, Vacaville, CA 95688 |
Vallejo Medical Center | 975 Sereno Drive, 2nd Floor-Room 206, Vallejo, CA 94589 |
Walnut Creek Medical Center | 1425 S Main Street, 4th Floor, Walnut Creek, CA 94596 |
*The address for the facility provided on this page displays the correct information for the Member Services office.
Questions About | Department | Phone |
Appointments | Appointment & Advice Call Center | 866-454-8855 |
Benefits & Eligibility | Member Services Contact Center | 800-464-4000 |
Billing | Patient Financial Services | 800-498-2748 |
Claims | Claims Services | 800-390-3510 |
Financial Assistance | Medical Financial Assistance Program | 800-390-3507 |
Medical Equipment | Durable Medical Equipment | 877-317-6230 |
Prescription | Pharmacy | 888-218-6245 |
Travel Coverage | Away from Home Travel Center | 951-268-3900 |
Medicare
Medicare Members Contact Center
1-800-443-0815
Kaiser Permanente Senior Advantage Enrollment
1-800-747-2189
Silver and Fit
1-877-427-4788
Delta Dental
1-877-644-1774