What you need to do to keep your Kaiser Permanente coverage

Complete an enrollment form

In order to stay with Kaiser Permanente, you will need to complete a Kaiser Permanente Medicare health plan for individuals enrollment form.

You can either complete the form online or download and print the enrollment form. We will also be sending you one in the mail.

To help ensure your enrollment into the Kaiser Permanente Medicare health plan for individuals goes as smoothly as possible, please be sure to indicate on your enrollment form, or to our Kaiser Permanente Medicare specialist, the date your employer sponsored coverage will end.

After we receive your completed form and verify your eligibility, we will inform Medicare that you’ve applied to join our Medicare health plan. If Medicare accepts your enrollment, you’ll be enrolled in our Medicare health plan for individuals. You will also receive a welcome letter confirming your enrollment. Note, there will be no lapse between your old group plan and your new individual plan.
 

Know your enrollment period

Your employer is no longer offering Medicare health plan coverage. Due to loss of coverage, you are eligible to enroll during the Special Enrollment Period. If you missed the Special Enrollment Period, you can enroll during the Annual Enrollment Period. For additional information around enrollment dates please visit Enrollment Periods.

To find out more information call 877-263-3077 (toll free) (TTY 711), 8 a.m. to 8 p.m., 7 days a week.

In order for your Medicare health plan for individuals to be effective once your group coverage ends, generally, you can submit an enrollment request no earlier than 90 days before your group coverage ends.

Check your mail for important documents

You should already have received Your Guide to Keeping Your Kaiser Permanente Medicare Health Plan. Keep this guide handy as it contains specific information related to your transition.

We’ll be sending you the following important documents to help with your transition to a new plan:

• Advance Notice of Termination Letter (the envelope is marked "Important Plan Information")
• A packet containing your enrollment form and plan benefit and cost information
• Certificate of Creditable Coverage (keep this for your records)
   

You may be contacted by other health plans

You may be contacted by other health plans offering you their Medicare health plan coverage. To learn all the reasons to stay with Kaiser Permanente, call 877-263-3077 (toll free) (TTY 711), 8 a.m. to 8 p.m., 7 days a week.
 

A note about Reimbursement Accounts and Subsidies

You and your Medicare eligible dependents may be able to use funds from a Health Reimbursement Account (HRA), Retirement Reimbursement Account (RRA) or subsidy to help pay for premiums and approved medical costs with your new individual plan. Information about these financial options should be available in the transition materials provided to you from your group. Please contact your benefits administrator directly to discuss options, if available, based on your eligibility.
 

Next Steps after You Enroll

You’ll get your new Kaiser Permanente ID card in the mail about 2 weeks after your new Medicare health plan for individuals coverage starts. Your membership won’t be interrupted, and you can continue to get care and services as usual.

Your Health/Medical Record number will stay the same. Use your current ID card for any care you need until the new ID card arrives.

You should also contact your employer’s benefits administrator directly to:

• Let them know you’re staying with Kaiser Permanente
  
• Discuss financial options that may be available to you and your Medicare eligible dependents based on your eligibility
  
• Discuss how this change affects your non-Medicare-eligible dependent(s)
   

Questions? Ready to enroll?

If you’re ready, you can enroll now.

If you have questions, please call 877-263-3077 (toll free) (TTY 711), 8 a.m. to 8 p.m., 7 days a week.

Please mention to the Kaiser Permanente Medicare specialist that you will be losing your group coverage through your employer.

You can also view our questions and answers page.

You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll.

For information on Medi-Cal dental coverage, call Smile California at 1-800-322-6384 (TTY 1-800-735-2922) or go to SmileCalifornia.org.

In California, Hawaii, and Washington, and Nevada, Kaiser Permanente is an HMO plan with a Medicare contract. In Colorado, Kaiser Permanente is an HMO, HMO-POS and PPO plan with Medicare contracts. In Oregon, Southwest Washington, Georgia, Maryland, Virginia, and the District of Columbia, Kaiser Permanente is an HMO and HMO-POS plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal.

This information isn’t applicable for Kaiser Permanente Nevada members.