Online Provider Tools

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KP Online Affiliate

What is Online Affiliate? 
Online Affiliate is Kaiser Permanente’s self-service portal available to external providers. With access to the portal, providers and users can check benefits/eligibility and submit online disputes and appeals.

View our Join Us Video to learn more!

Enrollment, Registration and Sign-On

Please select your applicable region from the following list to learn more about gaining access to Online Affiliate.

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

Guest Access

Kaiser Permanente also allows providers to view basic member eligibility using our Member Eligibility Guess Access portal.

With Member Eligibility Guest Access, you will be asked to provide key information about a member in question. In return, you will be able to view basic member eligibility information.

If you require additional information, please register for Online Affiliate access.

Learn more about our Member Eligibility Guest Access portal.

Please select your applicable region from the following list to learn more about gaining access to member eligibility guest access.

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

Kaiser Permanente also allows providers to view basic claim status using our Claims Guest Access portal.

With Guest User Claim Status access, you will be asked to provide key information about a claim in question. In return, you will be able to view the following basic claim status information: current processing status, and, if paid, the vendor and specific payment information.

If your claim is not found in the Guest User system, please register for Online Affiliate to access our more robust claims portal.

Learn more about our Claims Guest Access portal

Please select your applicable region from the following list to learn more about gaining access to claims guest access.

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

Contact Information

You may reach your Online Affiliate regional representative by submitting an Online Affiliate Support Case.