Eligibility & Benefits

As a contracted provider, you are encouraged to verify eligibility for commercial or Medicare members. Do not assume that coverage is in effect because a person produces a Kaiser Permanente member ID card.

You should always confirm that the patient is currently a Kaiser Permanente commercial or Medicare member in the region that authorizes services for the member.

Please select the member's region from the following list for additional information:

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

If you are unable to verify eligibility or need additional assistance, please call the Member Services phone number (also known as “Customer Services” in some regions). Note: the Member Services phone number may also appear on the back of the member's ID Card.

Kaiser Permanente offers plans that are self-funded as part of our offerings to employer groups.

Learn about member eligibility for self-funded members.

As a contracted provider, you are encouraged to view member benefits for commercial or Medicare members.

Do not assume that coverage is in effect because a person produces a Kaiser Permanente member ID card.

To view benefits select the member’s region from the following list:

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

If you are unable to view a member’s benefits or need additional assistance, please call the Member Services phone number (also known as “Customer Services” in some regions). Note: the Member Services phone number may also appear on the back of the member's ID Card.

Kaiser Permanente offers plans that are self-funded as part of our offerings to employer groups.

View benefits information for self-funded members.