Online Provider Tools

online-affiliate

Online Affiliate and Claims Guest Access

With Online Affiliate, you’ll have access to features tailored to your role. Here are some examples:

  • View eligibility and benefits
  • View claim status
  • View clinical information

Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.

Please select your applicable region from the following list to learn more about gaining access to Online Affiliate and the guest access feature:

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest