Online Provider Tools

Kaiser Permanente also allows providers to view basic member eligibility using our Member Eligibility Guess Access portal.

With Member Eligibility Guest Access, you will be asked to provide key information about a member in question. In return, you will be able to view basic member eligibility information.

If you require additional information, please register for Online Affiliate access.

Learn more about our Member Eligibility Guest Access portal.

Please select your applicable region from the following list to learn more about gaining access to member eligibility guest access.

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

Kaiser Permanente also allows providers to view basic claim status using our Claims Guest Access portal.

With Guest User Claim Status access, you will be asked to provide key information about a claim in question. In return, you will be able to view the following basic claim status information: current processing status, and, if paid, the vendor and specific payment information.

If your claim is not found in the Guest User system, please register for Online Affiliate to access our more robust claims portal.

Learn more about our Claims Guest Access portal

Please select your applicable region from the following list to learn more about gaining access to claims guest access.

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest