As a contracted provider, you are encouraged to verify eligibility for commercial or Medicare members. Do not assume that coverage is in effect because a person produces a Kaiser Permanente member ID card.
You should always confirm that the patient is currently a Kaiser Permanente commercial or Medicare member in the region that authorizes services for the member.
Please select the member's region from the following list for additional information:
California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest
If you are unable to verify eligibility or need additional assistance, please call the Member Services phone number (also known as “Customer Services” in some regions). Note: the Member Services phone number may also appear on the back of the member's ID Card.