Authorizations
Authorizations information
Please visit member’s home region below for authorization policies, process, and procedures:
California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest
To view additional information concerning available options or assistance with the authorization process for ground and air transport, please contact the member’s home region.
Authorizations – Self-funded
Kaiser Permanente offers plans that are self-funded to employer groups.
View information about the authorization processs for self-funded members.
For additional information concerning available options or assistance with the authorization process for ground and air transport, please contact the member’s home region.
Authorizations - ambulance
Information concerning the authorization process and options for ground and air transport is available for each of our regions.
California - Northern
Director Medical Transportation Operations
800-438-7404
California - Southern
Southern California Transportation Hub
877-227-8799
Colorado
Ambulance Liaison
303-636-3345
Georgia
Ambulance Manager
404-365-4103
Hawaii
Ambulance Manager
808-432-7502
Mid-Atlantic States
Regional Ambulance Manager
877-806-7470
Northwest
Regional Telephonic Medicine Center
877-813-5993, option 1