Authorizations

Please visit member’s home region below for authorization policies, process, and procedures:

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

To view additional information concerning available options or assistance with the authorization process for ground and air transport, please contact the member’s home region.

Kaiser Permanente offers plans that are self-funded to employer groups.

View information about the authorization process for self-funded members.

For additional information concerning available options or assistance with the authorization process for ground and air transport, please contact the member’s home region.

Information concerning the authorization process and options for ground and air transport is available for each of our regions.

California - Northern
Director Medical Transportation Operations
800-438-7404

California - Southern
Southern California Transportation Hub
877-227-8799

Colorado
Ambulance Liaison
303-636-3345

Georgia
Ambulance Manager
404-365-4103

Hawaii
Ambulance Manager
808-432-7502

Mid-Atlantic States
Regional Ambulance Manager
877-806-7470

Northwest
Regional Telephonic Medicine Center
877-813-5993, option 1