Permanente Advantage

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Important Updates

Permanente Advantage services Pre-Certification requests for the KPIC PPO & POS product plans in the Mid-Atlantic, Georgia, Colorado, California (Northern & Southern) and Hawaii Regions.


 

Permanente Advantage, LLC is dedicated to ensuring that care received by our members is necessary, appropriate and safe. We also assist members and their families in navigating the health care system and help them understand and maximize their health care benefits.

Our online resources provide quick and easy access to the information you need to work effectively with Kaiser Permanente and to provide the best possible service to our members.

Provider Resources

About Permanente Advantage Our Mission and Scope
Find a Participating Provider Find links to the Preferred Provider Organization (PPO)
Eligibility & Claims Learn about the process to verify eligibility & benefits, and where to submit claims.
Pre-certification requests Learn about the process for submitting routine, urgent and hospital admission requests.
Case Management Services provided to a qualified individual who has complex needs with advanced, chronic, or critical illnesses.
Transition & Continuity of Care Service provided to new members who are or will be undergoing active care during an insurance change
Pharmacy/MedImpact Learn about Pharmacy-Related requests.
Resources & Forms Locate PPO & POS reference plan info by region and commonly used forms.
Contact Us Locate key phone numbers, other contact information and hours of operation for PPO & POS members.